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Child & Adolescent Services

We believe parents and guardians are the most important people in a child’s life.  When working with children and youth, we request the involvement of the child’s parents and/or guardians through each step of treatment. 

Screening Assessment and Support Services

Screening, Assessment, and Support Services, (SASS) is a crisis mental health program for children and adolescents. SASS serves children experiencing a mental health crisis. SASS services are available by calling the CARES line.

CARES Line: 1-800-345-9049 (Voice)  1-773-523-4504 (TTY)


Outpatient Treatment

Outpatient treatment services are available to individuals over the age of five who are experiencing psychological, emotional, and/or social difficulties and impaired functioning in handling life's changes. Individual, family or group counseling sessions provide a supportive environment to manage life's challenges. Treatment interventions include the use of evidence-based practices. 


Psychiatric Services

Psychiatric services are provided to those diagnosed with a psychiatric disorder to evaluate psychiatric symptoms and monitor prescribed psychotropic medications. Psychiatric services are provided weekly by a licensed psychiatrist employed by the agency. 


Early Intervention and Crisis Evaluation

Early Intervention is for an individual or group, where education services are provided to educated individuals who are at risk for developing alcohol or substance abuse problems. 

Crisis services are available to assist children and adolescents who are demonstrating severe emotional/behavioral problems and/or whose placement (either with family or in alternative care) is in jeopardy. Call your local location for assessment and treatment services. 

 Brown County               Hancock County                Pike County

(217) 773-3325                  (217) 357-3176                 (217) 285-4436


After-Hours Crisis Line

Brown County               Hancock County                 Pike County

(217) 773-3977                  (217) 357-3176                  (217) 285-6111

For individuals who are Deaf or Hard of Hearing please contact us through

the ILLINOIS RELAY CENTER by dialing 7-1-1 followed by your preferred locations phone number or by emailing
us at

(If you email us, someone will get back to you within 24-48 hours.)

Illinois RELAY Center Recourses

CARES Line Information

Illinois WARM Line

Wellness Support Specialists are professionals who have experienced mental health and/or substance use recovery in their own lives. They are trained in recovery support, mentoring, and advocacy and are ready to listen and support you. The Warm Line is not a crisis hotline but is a source of support as you recover or help a family member to recover.

  • Hours of Operation: Monday through Saturday, 8:00 a.m. – 8:00 p.m. except for holidays: (866) 359-7953 (Voice)      (866) 880-4459 (TTY)

Nationwide Crisis Text Line

Text 741741 Anytime. Anywhere (24/7). Anonymously. Nationwide.

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